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Shipping & Handling
Most shipments are delivered Monday through Friday during regular business hours. The carrier will call prior to delivery only if a Delivery Appointment or a Notify Prior to Delivery Service is requested at the time of order placement.When your shipment arrives:
- Delivery Duration Time: Each delivery gets approximately 20 minutes to 30 minutes of free time based on the size of your shipment. If more time is required, detention fees will apply.
- Delivery Inspection: Prior to accepting the delivery, please inspect both the exterior and the interior contents for any damage / shortage. You must note all damages and/or shortages on the delivery receipt –
- Damages Observed - If you notice damage, and you are confident in exactly what is damaged, please note the delivery receipt with the details. If you notice damages but you are not fully clear on what may be damaged, please note the delivery receipt with a general “damaged”.
- Invalid Notation: Never note “subject to inspection” on the delivery receipt. You must always inspect before signing the delivery receipt.
- Shortage: If you are short any item, please note the shortage on the delivery receipt and note the condition of the packaging (intact or not intact).
- Refuse Shipment: If the shipment is damaged beyond repair, please refuse the shipment and note “refused” on the delivery receipt.
Best Practice: If the exterior packaging is even slightly damaged, it is best to note “damaged” on the delivery receipt - If the contents end up damaged, your shipment is covered.
If you have any questions or concerns before signing the delivery receipt, please don’t hesitate to call us at 1-205-324-7526. A Representative will talk you through the delivery process.
Five targets on movable tracks. Each one climbs to a new height the moment the ball drops in.
Overview
The Coastal Amusements Level Up is a ball-drop redemption game built around five independent targets, each mounted on its own movable track with its own dot matrix display. Every successful drop physically relocates that target to a higher level and updates its displayed value — and a large red LED bonus counter on the cabinet face builds across consecutive wins. At 109 inches tall with full-cabinet RGB LED illumination, the machine presents a distinct vertical silhouette on any redemption floor.
Key Features
Five Independent Movable Tracks with Dot Matrix Displays
Each of the five win slots is mounted on its own movable track and equipped with a dot matrix display. When a ball drops into a slot, that target physically moves up to the next height level and its display updates the corresponding score value. The per-target displays are visible to both the player and nearby bystanders, showing live point values as heights shift between rounds.
Moving Ball-Release Mechanism and Single-Button Control
A ball-release mechanism travels continuously left and right across the top of the playfield. The player interacts through one oversized button — pressing it stops the mechanism's travel and drops the ball. The single-input format makes the control scheme readable at a glance and accessible to players of any age without instruction.
Giant Red LED Bonus Counter
A large red numerical LED counter mounted on the cabinet face tracks the current bonus value as it builds across consecutive wins. The counter is sized to read from a distance, giving bystanders a live reading of where a game session stands in its bonus progression without approaching the machine.
RGB LED Illumination Across the Full Cabinet Height
RGB LEDs run the full 109-inch height of the cabinet with multi-color output spanning the entire visible surface. The color coverage gives the machine strong visual presence from any approach angle in a large open floor plan.
Operator-Configurable Bonus and Target Settings
Bonus thresholds and target values are adjustable through operator settings, allowing ticket payout calibration per location. The machine accepts both physical tickets via the included ticket dispenser and eTicket output, and the coin door accommodates both coin and card-swipe payment.
How It Plays
The player watches the ball-release mechanism travel back and forth above the five targets, then presses the single large button to drop the ball at the chosen moment. A successful drop lands the ball in a win slot, which immediately moves that target up to the next height level and updates its dot matrix display value — while the giant red bonus counter increments on the cabinet face. From nearby, bystanders can read both the per-target dot matrix displays and the large red counter climbing toward the bonus threshold, with the full game state externally visible at a glance.
Specifications
| Feature | Detail |
|---|---|
| Manufacturer | Coastal Amusements |
| Game Type | Ticket Redemption / Skill |
| Target Count | 5 win slots, each on its own movable track with 5 height levels |
| Assembled Dimensions | 43 in W x 47 in D x 109 in H |
| Shipping Dimensions | 55 in W x 55 in D x 91 in H |
| Shipping Weight | 882 lbs |
| Power Requirements | 110V |
| Ticket Output | Physical dispenser included; eTicket compatible |
| Payment Compatibility | Coin or card swipe |
Why Operators Love It
Physical Mechanics — No Network or Firmware Dependencies
Level Up runs on mechanical gameplay: moving targets, a ball-release mechanism, and LED counters are all physical hardware. There are no software licenses to maintain and no network connectivity requirements, eliminating a category of service calls common to screen-based redemption titles.
Configurable Payout per Location
Operator-adjustable bonus thresholds and target values allow ticket payout calibration without hardware changes. Units placed across multiple venue types can each be tuned independently to match the ticket economy of that location.
43 x 47 Inch Footprint, Standard Floor Slot
The floor footprint fits within a standard redemption floor slot. The 109-inch height delivers vertical presence without requiring a riser or custom platform, keeping install straightforward on a flat venue floor.
Dual Ticket Output Modes, Base Unit
The physical ticket dispenser ships included in the base unit. eTicket output is supported simultaneously — operators running a card-based redemption system can run both modes without an additional hardware purchase or modification.
Frequently Asked Questions
What are the assembled dimensions of the Coastal Amusements Level Up?
The Level Up assembles to 43 inches wide, 47 inches deep, and 109 inches tall. Plan for ceiling clearance of at least 110 inches and verify doorway width before delivery.
How does the Level Up differ from a standard ball-drop game?
Standard ball-drop redemption games use fixed targets at fixed values. The Level Up features five targets each mounted on its own movable track — every successful drop physically relocates that target to a higher level and updates its dot matrix display value for the next round. A bonus counter also builds across consecutive wins, creating a progressive structure within a single session.
Does the Coastal Amusements Level Up support cashless payment?
Yes. The coin door accepts both coin and card-swipe payment. On the ticket side, a physical dispenser is included in the base unit and eTicket output is supported for operators running card-based redemption systems.
What is the shipping weight of the Coastal Amusements Level Up?
The unit ships at 882 lbs in a carton measuring 55 inches wide, 55 inches deep, and 91 inches tall. Lift-gate service is strongly recommended at that weight — see Shipping & Setup below.
Ideal Placement
The Level Up's 109-inch profile suits family entertainment centers, trampoline parks, and bowling center arcades where open floor plans allow tall cabinets to anchor a sightline. Its 43 x 47 inch footprint also fits tighter redemption floors in pizzeria game rooms, movie theater lobbies, and hotel game rooms. The ball-drop format and single-button mechanic translate well across mixed-age venues — from young children to adults — without staff explanation.
Shipping & Setup
We offer flexible freight delivery options, including curbside and lift-gate services. Shipping costs and timing are calculated at checkout based on your location and requirements.
Warranty & Support
Your purchase includes a standard manufacturer warranty and access to technical support to ensure long-term performance and uptime.
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