Privacy Policy for Birmingham Vending Company

Effective Date: November 14, 2024

Birmingham Vending Company (“BVC,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or make purchases through BVC.

Please read this Privacy Policy carefully. By accessing or using our website or services, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide, improve, and personalize our services. The types of information we collect include:

Personal Information

This is information that can be used to identify you or your business and includes, but is not limited to:

• Business Information: Company name, business type, tax identification number (for wholesale accounts), etc.
• Contact Information: Name, phone number, email address, and physical address.
• Payment Information: Credit card details, ACH transfer information, and other billing information (we use secure payment gateways to process payments).
• Account Information: Username, password, and other details necessary to access or use certain features of our website.

Non-Personal Information

We also collect non-personal information that cannot directly identify you. This information may include:

• Website Usage Data: Information on how you interact with our website, including IP addresses, browser type, operating system, device information, and pages visited.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user behavior on our site. These help us analyze trends and improve our services.

2. How We Collect Information

We collect your information through the following methods:

• Direct Interaction: When you register on our website, place an order, subscribe to our newsletter, or contact customer service, you provide us with your personal information.
• Automated Technologies: We collect non-personal information automatically as you interact with our website. This may include the use of cookies and other tracking technologies that help us enhance your experience on the site.
• Third-Party Sources: We may receive information about you from third parties, such as payment processors or shipping partners, in connection with the completion of your transactions.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Process Orders and Transactions: To fulfill your orders, process payments, and communicate with you about your purchases.
• To Provide Customer Support: To assist with customer service requests, product inquiries, technical support, or any issues related to products and services.
• To Improve Our Services: To enhance the functionality of our website, analyze user behavior, and improve the overall experience.
• To Send Marketing Communications: With your consent, we may send you marketing emails about products, promotions, or updates related to BVC. You can opt-out of receiving marketing communications at any time.
• For Compliance and Legal Purposes: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. How We Protect Your Information

We take the security of your information seriously and implement various measures to safeguard it, including:

• Data Encryption: We use industry-standard encryption methods to protect sensitive data during transmission, including payment information.
• Secure Servers: Personal and business information is stored on secure servers, protected by firewalls and other technical security measures.
• Restricted Access: Access to personal information is limited to authorized employees and contractors who need the information to perform their job functions.

While we strive to protect your data, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, shipping, and email marketing.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests (e.g., subpoenas, court orders), or if we believe such action is necessary to comply with applicable laws, protect our rights, or prevent fraud or illegal activity.

6. Cookies and Tracking Technologies

BVC uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and gather data about your interactions with our website.

You can manage or disable cookies through your browser settings, though this may impact your experience on the site.

For more information on how we use cookies, please review our Cookie Policy [Insert Link, if applicable].

7. Your Choices and Rights

You have the following rights with respect to your personal information:

• Access: You can request to view the personal information we have collected about you.
• Correction: You can update or correct your personal information through your account settings or by contacting us directly.
• Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if the information is required for legal purposes).
• Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly.
• Cookies: You can manage your cookie preferences through your browser settings, though disabling cookies may affect your ability to use certain features of our website.

8. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

BVC reserves the right to update or modify this Privacy Policy at any time. When changes are made, we will update the “Effective Date” at the top of the page. We encourage you to periodically review this policy for any updates. By continuing to use our website or services after any changes, you agree to be bound by the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Birmingham Vending Company
540 2nd Avenue North
Phone: 205-324-7526
Email: Toranto@gmail.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.